Every system has irreducible complexity. The only question is whether the user absorbs it or the product does.
LAW·005Law · Complexity
Tag7 entries across 2 sections
product-thinking
Entries tagged product-thinking, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
Type
Category
Level
7 entries
Among competing solutions that meet the requirement, prefer the one with fewest assumptions and moving parts.
PRIN·001Principle · Complexity
A small share of features carries most of the use, which is a prompt to go and measure rather than an excuse to cut.
PRIN·002Principle · Prioritisation
Past investment that cannot be recovered still drives decisions, in users and in product teams alike.
BIAS·014Cognitive bias · Judgement
Framing user needs as the progress someone is trying to make, which separates the need from any particular solution.
RES·018Research method · Generative
Working out what problem to solve before deciding how, which is where most product failure is actually prevented.
FLOW·004Workflow · Practice
Deciding what to fix first, using evidence rather than the volume of the most recent complaint.
FLOW·006Workflow · Practice