People spend most of their time on other products, so they expect yours to work the way those do.
LAW·003Law · Conventions
Tag2 entries across 1 section
familiarity
Entries tagged familiarity, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
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2 entries
Repeated exposure to something increases preference for it, which is why redesigns feel wrong before they feel right.
PSY·009Psychology · Perception