Getting someone to their first real outcome, which is a very different goal from explaining the interface.
PAT·014Pattern · Adoption
Tag3 entries across 2 sections
activation
Entries tagged activation, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
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3 entries
Teach one thing at the moment it is needed, in the reader's words, and get out of the way.
WRT·016UX writing · UX writing
Whether a new user reaches real value, and how much you make them do before they get there.
CHK·005Checklist · Adoption