Measuring what people do at scale, which tells you where problems are and never why they exist.
RES·010Research method · Quantitative
Tag4 entries across 3 sections
metrics
Entries tagged metrics, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
Type
Category
Level
4 entries
A system nobody uses is a cost centre, and adoption is won by making the system the easiest path rather than by mandate.
SYS·005Design system · Practice
Pick one behavioural measure per goal, pair it with a quality measure, and decide the threshold before you look.
FLOW·011Workflow · Process
A system team built a complete component library that nobody adopted, then changed the strategy from mandate to migration path.
CASE·003Case study · Design systems