Structured conversations about what people actually did, which is far more reliable than what they say they will do.
Research method · Generative
Tag
interviews
Entries tagged interviews, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
2 entries across 2 sections
Type
Category
Level
2 entries
A structured set of questions anchored in past behaviour rather than in hypothetical intention.
Template · Research