Structured conversations about what people actually did, which is far more reliable than what they say they will do.
RES·003Research method · Generative
Tag2 entries across 2 sections
interviews
Entries tagged interviews, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
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2 entries
A structured set of questions anchored in past behaviour rather than in hypothetical intention.
TPL·002Template · Research