The escape hatch from navigation, and often the primary path for users who know what they want.
Pattern · Finding
Tag
findability
Entries tagged findability, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
3 entries across 3 sections
Type
Category
Level
3 entries
Testing whether people can find things in a structure, with no visual design to confound the result.
Research method · Information architecture
A large share of searches returned nothing, and the fix was vocabulary rather than the search engine.
Case study · Search