Watching people attempt real tasks, which is the most direct evidence available about whether a design works.
RES·001Research method · Evaluative
Tag2 entries across 1 section
evaluative
Entries tagged evaluative, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
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2 entries
Study how others solved the same problem to learn the conventions your users already hold, not to assemble a feature list.
RES·019Research method · Evaluative