The first number a person sees shapes every judgement that follows, even when it is obviously arbitrary.
Cognitive bias · Judgement
Tag
Entries tagged ethics, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
13 entries across 4 sections
13 entries
The first number a person sees shapes every judgement that follows, even when it is obviously arbitrary.
Cognitive bias · Judgement
Losing something feels worse than gaining the same thing feels good, which shapes how people react to change.
Cognitive bias · Judgement
The same fact produces different decisions depending on whether it is expressed as a gain or a loss.
Cognitive bias · Judgement
Most people accept whatever is preselected, which makes defaults the most powerful control in an interface.
Cognitive bias · Judgement
People look to others' behaviour when deciding, especially under uncertainty.
Psychology · Influence
People give disproportionate weight to a source that appears authoritative, including visual markers of authority.
Cognitive bias · Influence
People value things more once they own them, and more still once they have put work into them.
Cognitive bias · Judgement
Adding a deliberately inferior third option changes which of the original two people choose.
Cognitive bias · Judgement
Interfaces engineered to make users act against their own interest, now regulated in several jurisdictions.
Principle · Ethics
Past investment that cannot be recovered still drives decisions, in users and in product teams alike.
Cognitive bias · Judgement
Ask at the moment the permission is needed, say what it enables, and make declining survivable.
UX writing · UX writing
A retention gauntlet kept subscribers for one more month and produced public complaints, regulatory attention and worse reactivation.
Case study · Subscriptions
Whether the design serves the user's interest, including where that now overlaps with legal obligation.
Checklist · Ethics