Once you know how something works you cannot accurately imagine not knowing, which is why teams misjudge their own interfaces.
Cognitive bias · Judgement
Tag
Entries tagged communication, drawn from across the library. Tags cut through the section structure, which is where most of the useful connections are.
2 entries across 2 sections
2 entries
Once you know how something works you cannot accurately imagine not knowing, which is why teams misjudge their own interfaces.
Cognitive bias · Judgement
Telling users something happened, where the default should be not to interrupt.
Pattern · Communication