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UX Atlas
TermCraft conventionFoundational

Retention

How many people keep coming back.

Definition

The proportion of users who continue using a product over time, usually measured by cohort.

Craft convention. True because the industry converged on it. Breaking it costs familiarity, not correctness.

In plain language

How many people keep coming back.

Example

Week four retention by signup cohort, which is more informative than a single overall figure.

Each link says what the connection is, so you can tell a principle from an alternative from a thing people mix this up with.

Deeper reading

The full entry behind this definition.

Related concept

Connected closely enough to change how you apply this.

Nearby in the Atlas

Adjacent territory, found through shared tags rather than a stated link.