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UX Atlas
Plate TERM·104 · TermGrid C6 · Rev. 2026-08-14

Retention

How many people keep coming back.

TermCraft conventionFoundational

Definition

The proportion of users who continue using a product over time, usually measured by cohort.

Craft convention. True because the industry converged on it. Breaking it costs familiarity, not correctness.

On this plate
  1. 1Definition
  2. 2Local chart
  3. 3Continue from here

In plain language

How many people keep coming back.

Example

Week four retention by signup cohort, which is more informative than a single overall figure.

Local chart

TERM·104 · Region X · Grid C6

This entry and the entries it is stated to connect with. Each line is labelled with what the connection means.

Each link says what the connection is, so you can tell a principle from an alternative from a thing people mix this up with.

Deeper reading

The full entry behind this definition.

Related concept

Connected closely enough to change how you apply this.

Nearby in the Atlas

Adjacent territory, found through shared tags rather than a stated link.