ToolCraft conventionFoundational
Confluence
Enterprise documentation, usually chosen because the organisation already runs Jira.
Definition
A team documentation platform with permissions, spaces and templates, tightly integrated with Jira. Common in larger organisations for specifications and decision records.
Craft convention. True because the industry converged on it. Breaking it costs familiarity, not correctness.
Good for
- Enterprise documentation
- Jira-integrated workflows
- Governed spaces and permissions
Watch out for
Findability degrades quickly at scale without owned information architecture.
Continue from here
Each link says what the connection is, so you can tell a principle from an alternative from a thing people mix this up with.
Often used with
These usually appear in the same screen or the same decision.
- Design System DocumentationDesign system
- Information ArchitectureResearch method
- Product SpecificationTemplate