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UX Atlas
ToolCraft conventionFoundational

Jira

The most widely deployed issue tracker in enterprise software.

Definition

A configurable issue tracking and project management platform. Its configurability is both its strength and the reason implementations vary enormously in usability.

Craft convention. True because the industry converged on it. Breaking it costs familiarity, not correctness.

Good for

  • Enterprise process requirements
  • Complex workflows
  • Integration with existing Atlassian tooling

Watch out for

Configuration decisions made once tend to persist for years. Involve someone who will use it daily.

Each link says what the connection is, so you can tell a principle from an alternative from a thing people mix this up with.

Applies when you are designing

Often used with

These usually appear in the same screen or the same decision.

Nearby in the Atlas

Adjacent territory, found through shared tags rather than a stated link.